Tuukirira obuwagizi
Tubuulire app ki, kyuma ki, n'ekyabaddewo. Ekifaananyi kya ssirini kiyamba.
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Empapula z'amateeka ziri mu Lungereza.
Ebibuuzo ebitera okubuuzibwa
Nsazaamu ntya subscription?
Ku iPhone oba iPad: Settings → erinnya lyo → Subscriptions. Ku Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Okusazaamu kuyimiriza okuzza obuggya; osigala ng'okozesa okutuusa ekiseera lwe kiggwaako.
Nzibizibwa ntya ssente zange?
Ebyaguliddwa okuyita mu Apple, Apple y'ezza ssente ku reportaproblem.apple.com. Ebyaguliddwa mu Google Play osobola okuzizza okuva mu byafaayo by'ebyo by'oguze mu Play. Ku birala byonna, wandiikira support@zumy.ai.
Akawunti emu ekola mu apps zonna eza Zumy?
Yee. Yingira ne email y'emu, akawunti ya Apple oba Google, era akawunti yo ekola mu buli app ya Zumy.
Nloopa ntya obuzibu bw'obukuumi?
Wandiikira support@zumy.ai ng'otadde “Security” mu mutwe gw'obubaka. Tukusaba otuwe akaseera tubutereeze nga tonnabibuulira bantu.