Xhumana nokwesekwa
Sitshele ukuthi yiyiphi i-app, iyiphi idivayisi, nokuthi kwenzekeni. Isithombe-skrini siyasiza.
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Amakhasi ezomthetho atholakala ngesiNgisi kuphela.
Imibuzo evamile
Ngiwukhansela kanjani umrhumo?
Ku-iPhone noma ku-iPad: Izilungiselelo → igama lakho → Okubhalisile. Ku-Android: Google Play → Iphrofayela → Izinkokhelo & okubhalisile → Okubhalisile. Ukukhansela kumisa ukuvuselelwa; uqhubeka nokufinyelela kuze kuphele isikhathi.
Ngiyithola kanjani imali ebuyiselwayo?
Okuthengwe nge-Apple kubuyiselwa yi-Apple ku-reportaproblem.apple.com. Okuthengwe nge-Google Play kungabuyiselwa kusuka kumlando wama-oda akho we-Play. Kokunye, bhalela ku-support@zumy.ai.
Ingabe i-akhawunti eyodwa isebenza kuwo wonke ama-app e-Zumy?
Yebo. Ngena ngayo le imeyili, i-akhawunti ye-Apple noma ye-Google futhi i-akhawunti yakho isebenza kuyo yonke i-app ye-Zumy.
Ngiyibika kanjani inkinga yezokuphepha?
Bhalela ku-support@zumy.ai ngo-“Security” esihlokweni. Sicela usinike ithuba lokuyilungisa ngaphambi kokuthi wabelane ngemininingwane obala.