Contact support
Tell us which app, which device, and what happened. A screenshot helps.
Sola
Maia
Vega
Common questions
How do I cancel a subscription?
On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancelling stops renewal; you keep access until the end of the period.
How do I get a refund?
Purchases made through Apple are refunded by Apple at reportaproblem.apple.com. Purchases through Google Play can be refunded from your Play order history. For anything else, email support@zumy.ai.
Does one account work across all Zumy apps?
Yes. Sign in with the same email, Apple or Google account and your account works in every Zumy app.
How do I report a security issue?
Email support@zumy.ai with “Security” in the subject. Please give us a chance to fix it before you share details publicly.